General terms and conditions of business

  1. scope

The following terms and conditions apply to all orders via our online shop. Our online shop is aimed at consumers (B2C) and commercial customers (B2B) or entrepreneurs . A consumer is any natural person who concludes a legal transaction for purposes that cannot primarily be attributed to their commercial or independent professional activity. For consumers, the General Terms and Conditions Section I apply in particular. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity. For entrepreneurs, the General Terms and Conditions Section II apply in particular.

Section I

  1. Contractual partner, conclusion of contract

The purchase contract is concluded with Icelandic Horse Owner: M. Sc. Sebastian M. Osuch.

The presentation of the products in the online shop does not represent a legally binding offer, but rather a non-binding online catalog. You can first place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the information provided for this in the ordering process and use the correction aids explained. By clicking the order button, you place a binding order for the goods contained in your shopping cart. Confirmation of receipt of your order will be sent by email immediately after you submit the order.

Our offer prices generally result from a reduction of our usual prices or from the non-binding price recommendations of our suppliers.

When the contract with us comes into effect depends on the payment method you choose:

SEPA direct debit
We accept your order by sending a declaration of acceptance in a separate email or by delivering the goods within two days.

Payment in advance
We accept your order by sending a declaration of acceptance in a separate email in which we give you our bank details within two days, subject to receipt of payment on time. If we cannot allocate receipt of payment within 10 days, we may cancel the order.

Credit card
When you place your order, you also provide us with your credit card details. Once you have been authenticated as a legitimate cardholder, we will request your credit card company to initiate the payment transaction and thereby accept your offer.

PayPal and PayPal Express
During the ordering process you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment instruction to PayPal. After placing the order in the shop, we request PayPal to initiate the payment transaction and thereby accept your offer.

Giropay and eps
After placing the order, you will be redirected to your bank's website, where you will confirm the payment order to your bank. This creates a contract with us.

Klarna
During the ordering process you will be redirected to the website of the online provider Klarna. There you can enter your payment details and confirm the payment instruction to Klarna. After placing the order in the shop, we will request Klarna to initiate the payment transaction and thereby accept your offer.

Ratepay with Nexi
During the ordering process you will be redirected to the website of the online provider RatePay. There you can enter your payment details and confirm the payment instruction to RatePay. After placing the order in the shop, we request RatePay to initiate the payment transaction and thereby accept your offer.

Financing with Santander Bank installment loan and Payever
During the ordering process you will be redirected to the Santander Bank online provider Payever website. There you can enter your payment details and confirm the payment instruction to Payever. After placing the order in the shop, we will request Payever to initiate the payment transaction and thereby accept your offer.

This applies analogously to the payment methods Apple Pay, Shop Pay and Google Pay.

  1. Contract language, contract text storage
    The language available for concluding the contract is German.

We save the contract text and send you the order details and our general terms and conditions by email. You can view the contract text in our customer login.

  1. delivery terms

In addition to the stated product prices, there are shipping costs. You can find out more about the shipping costs in the offers.

We only deliver by mail. Unfortunately, a self collection of the product is not possible.

  1. pay

The following payment methods are generally available to you in our shop:

Payment in advance
If you choose the advance payment method, we will give you our bank details in a separate email and deliver the goods after receipt of payment.

Credit card
When you place your order, you also provide us with your credit card details.
Once you have been authenticated as a legitimate cardholder, we will request your credit card company to initiate the payment transaction immediately after placing your order. The payment transaction is carried out automatically by the credit card company and your card is charged.

SEPA direct debit scheme
By submitting your order, you give us a SEPA direct debit mandate. We will inform you about the date of the account debit (so-called prenotification). By submitting the SEPA direct debit mandate, we request our bank to initiate the payment transaction. The payment transaction will be carried out automatically and your account will be charged.
The account will be debited before the goods are shipped.
The deadline for advance notification of the date of the account debit (so-called prenotification period) is 3 days.

PayPal and PayPal Express
During the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, identify yourself with your access data and confirm the payment instructions to us. After placing the order in the shop, we request PayPal to initiate the payment transaction.

Giropay and eps
After placing the order, you will be redirected to your bank's website. In order to be able to pay the invoice amount via Giropay, you must have an online banking account with a PIN/TAN procedure that has been activated for participation in Giropay, identify yourself accordingly and confirm the payment instructions to us. You'll get more information during the ordering process. The payment transaction will be carried out immediately afterwards and your account will be debited.

Klarna
During the ordering process you will be redirected to the website of the online provider Klarna. In order to be able to pay the invoice amount via Klarna, you must be registered there or first register, identify yourself with your access data and confirm the payment instruction to us. After placing the order in the shop, we request Klarna to initiate the payment transaction.

Ratepay with Nexi
During the ordering process you will be redirected to the website of the online provider Ratepay with Nexi. In order to be able to pay the invoice amount via Ratepay with Nexi, you must be registered there or first register, identify yourself with your access data and confirm the payment instruction to us. After placing the order in the shop, we request Ratepay with Nexi to initiate the payment transaction.

Financing with Santander Bank installment loan and Payever
During the ordering process you will be redirected to the website of the online provider Payever with Santander Bank installment loan. In order to be able to pay the invoice amount via Payever, you must be registered there or first register, identify yourself with your access data and confirm the payment instructions to us. After placing the order in the shop, we request Payever to initiate the payment transaction.

This applies analogously to the payment methods Apple Pay, Shop Pay and Google Pay.

  1. Retention of title

The goods remain our property until full payment.

  1. Transport damage

If goods are delivered with obvious transport damage, please report such errors to the delivery person as soon as possible and please contact us immediately. Failure to make a complaint or contact us has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance company.

  1. Warranty and Guarantees

Unless expressly agreed otherwise below, the statutory liability law applies.
The following applies to used goods: if the defect occurs after one year from delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be claimed within the statutory limitation period of two years from delivery of the goods.
The above restrictions and shortened deadlines do not apply to claims due to damage caused by us, our legal representatives or vicarious agents

  • in the event of injury to life, body or health,
  • in the event of intentional or grossly negligent breach of duty or fraudulent intent,
  • in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner can regularly rely (cardinal obligations)
  • as part of a guarantee promise, if agreed or
  • as far as the scope of application of the Product Liability Act is opened.

Information about any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

Customer service: You can reach our customer support using the contact form.

  1. Liability

We always have unlimited liability for claims due to damage caused by us, our legal representatives or vicarious agents

  • in the event of injury to life, body or health,
  • in the event of intentional or grossly negligent breach of duty,
  • in the case of guarantee promises, if agreed, or
  • as far as the scope of application of the Product Liability Act is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner can regularly rely, (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the amount foreseeable at the time the contract was concluded Damage that typically has to be expected is limited. Otherwise, claims for damages are excluded. Our offer may contain links to external third-party websites over whose content we have no influence. We therefore cannot assume any liability for this external content. The respective provider or operator of the pages is always responsible for the content of the linked pages. A permanent control of the content of the linked pages is unreasonable without concrete evidence of a legal violation. If we become aware of any legal violations, we will immediately remove such links.

  1. Dispute resolution
    The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/. We are prepared to take part in an out-of-court arbitration procedure before a consumer arbitration board.

In cooperation with Wilde Beuger Solmecke Rechtsanwälte.

11. Regular delivery

If an item is optionally ordered with regular delivery, this means that the desired item will be ordered again automatically and regularly at the desired frequency. There are generally no minimum terms. The customer can terminate, suspend or replace the regular delivery free of charge at any time in the customer account or by email. This must always be done before the next automatic order is placed. Otherwise, costs may arise that must be borne by the customer. The frequency of regular delivery is based on the calendar and can be viewed in the customer account at any time or adjusted by the customer. Each regular delivery must be completed individually. The respective regular delivery can be ended or adjusted at any time without giving reasons, always before the next order is automatically placed. Regular deliveries can be viewed in the customer account and adjusted at any time: https://icelandic-horse.com/account/login. Registration must be done using the same email address that was used to place the corresponding order. Alternatively, an email can be sent to info@icelandic-horse.com. After termination of a regular delivery, the user account as well as further regular deliveries remain in effect, subject to further termination. For an order with regular delivery, a discount is generally granted if this is shown. The current price always applies to the goods, as shown in the online shop. The price of the first order cannot be guaranteed for subsequent orders. The price shown in the online shop at the time of ordering refers exclusively to the first order, which is triggered by regular delivery. Price adjustments may occur for the following orders. The current prices can be viewed at any time in the online shop. The dealer and the buyer can terminate regular delivery at any time and without giving reasons. There is no minimum term.

12. Delivery My purchase
1. Contracting Parties. A contractual relationship regarding the ordered product exists exclusively between the user and the dealer. For orders to Switzerland, a contractual relationship is also concluded with MeinEinkauf AG, St. Gallen. 2. Conclusion of contract. The acceptance of the offer to conclude a purchase contract by the dealer takes place when the order is dispatched or, for orders from Switzerland, when it is dispatched by MeinEinkauf AG. 3. Delivery. The goods are delivered within Germany and the EU with our affiliated logistics partners, such as UPS or DHL. Orders from Switzerland are processed via MeinEinkauf.ch. Delivery is fully duty paid at the final price stated in the shop in EUR or CHF. There are no additional import duties upon delivery. 4. Data protection. For orders from Switzerland, personal data will be transmitted to MeinEinkauf AG, St. Gallen, for the purpose of processing customs clearance and fulfilling the purchase.

Section II

1. General
All services provided to the customer by the online shop are carried out exclusively on the basis of the following general terms and conditions. Deviating regulations only apply if they have been agreed in writing between the online shop and the customer.

2. Conclusion of contract
Only people who have reached the age of 18 and who are not limited in their legal capacity at the time the contract is concluded are entitled to conclude a contract with the online shop.

a) The online shop's offers on the Internet are a non-binding invitation to the customer to order goods in the online shop.

b) The customer makes a binding offer to conclude a purchase contract when he orders goods online.

c) The online shop is entitled to accept this offer within 14 calendar days by sending an order confirmation. The order confirmation is sent by email. If the 14-day period has expired without a response, the offer is considered rejected.

3. Delivery times
All items will be delivered immediately if available from stock and only while stocks last.

Delivery only takes place within Germany or Austria (unless otherwise agreed separately). The delivery time is shown on the product page and begins with the allocation of receipt of payment. Delivery always takes place as quickly as possible. Specifying the delivery time is non-binding unless there is a written agreement to the contrary.

If an item is not available at short notice, we will inform you by email about the expected delivery time, provided we have your address.

Some items have a longer delivery time (e.g. custom-made products or large quantities).

In the event of delivery delays, such as: B. due to force majeure, traffic disruptions and orders from higher authorities as well as other events for which the online shop is not responsible, no claim for damages can be made against the online shop.

4. Packaging and shipping costs
For delivery within Germany and Austria as well as packaging costs, the online shop may charge a pro rata flat rate, as shown in the offer, regardless of the number and weight of the items.

For orders with an order value over EUR 200, we generally deliver free of charge within Germany and Austria (unless otherwise stated or shipping is subject to restrictions).

Express deliveries can also be carried out at the customer's request. The customer bears the additional costs incurred.

5. Prices and Payment
5.1 All prices stated are gross prices. The statutory VAT in Germany, currently 19%, is shown separately on the invoice. VAT depends on the country of delivery and may be calculated at checkout.

5.2 The final prices do not include the costs of packaging and shipping unless this is agreed in writing.

5.3 Due to the constant updating of the online shop's website, information provided previously regarding the price and quality of the goods loses its validity.

5.4 The price shown at the time the customer submits his offer is decisive for invoicing.

5.5 Payment for the goods can be made in accordance with Section I. Exceptions are only valid if they have been agreed in writing between the online shop and the customer.

5.6 The customer is obliged to pay the invoice amount within 7 days of receiving the goods.

5.7 If the customer has not met his payment obligation after the deadline specified in paragraph 6 has expired, the online shop reserves the right to charge the customer any additional reminder and processing fees resulting from this.

5.8 If the customer defaults on payment, the online shop is entitled to charge default interest at the legally prescribed rate. The right of the online shop to assert any further claims for damages remains unaffected by this.

6. Retention of title
The ordered goods remain the property of the online shop until full payment has been made (retention of title in accordance with Sections 158 and 449 of the German Civil Code (BGB). Before ownership is transferred, the goods may not be disposed of or pledged, transferred as security, processed or redesigned without the express consent of the online shop.

7. Warranty
7.1 The customer's claims against the online shop based on a defect in the goods are based on the legal regulations.

7.2 The customer undertakes to inspect the goods for any defects upon receipt and to immediately inform the online shop if any are discovered. If the customer discovers at a later date that the goods are defective, he is obliged to inform the online shop immediately upon discovery. If the customer fails to report a defect, the goods are deemed to have been approved.

7.3 Damage caused by the customer through improper or non-contractual handling does not count as a defect in the goods. The information provided by the manufacturer of the goods is decisive for the impropriety and non-conformity.

8. Liability
8.1 The online shop is liable in cases of intent or gross negligence in accordance with the statutory provisions. Liability for guarantees occurs regardless of fault. The online shop is liable for slight negligence exclusively in accordance with the provisions of the Product Liability Act, due to injury to life, body or health or due to the violation of essential contractual obligations. However, the claim for damages for the slightly negligent violation of essential contractual obligations is limited to the foreseeable damage typical for the contract, unless liability is due to injury to life, body or health. The online shop is liable to the same extent for the negligence of vicarious agents and representatives.

8.2 The regulation of the preceding paragraph (8.1) extends to compensation for damages in addition to performance, compensation for damages instead of performance and claims for compensation for wasted expenses, regardless of the legal basis, including liability for defects, delay or impossibility.

9. Data protection
Our data protection declaration is available at (https://icelandic-horse.com/pages/datenschutzerklarung).

10. Copyright
The content and works on these pages created by the site operators are subject to German copyright law. Reproduction, processing, distribution and any kind of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this page are only permitted for private, non-commercial use. If the content on this site was not created by the operator, the copyrights of third parties are respected. In particular contents of third parties are marked as such. Should you nevertheless become aware of a copyright infringement, we ask that you notify us accordingly. If we become aware of any legal violations, we will immediately remove such content.

11. Content and links on our pages
11.1 The contents of our pages were created with the greatest care. However, we cannot guarantee that the content is correct, complete or up-to-date. As a service provider, we are responsible for our own content on these pages in accordance with general laws in accordance with Section 7 Paragraph 1 TMG. However, according to Sections 8 to 10 TMG, as a service provider we are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information in accordance with general law remain unaffected. However, liability in this regard is only possible from the time of knowledge of a specific legal violation. If we become aware of any corresponding legal violations, we will immediately remove this content.

Our offer contains links to external third-party websites over whose content we have no influence.

We cannot therefore assume any liability for this external content. The respective provider or operator of the pages is always responsible for the content of the linked pages.

The linked pages were checked for possible legal violations at the time of linking. Illegal content was not apparent at the time of linking. However, permanent control of the content of the linked pages is unreasonable without concrete evidence of a legal violation. If we become aware of any legal violations, we will immediately remove such links.

12. Place of Jurisdiction
12.1 Unless the law provides otherwise, the place of jurisdiction is the registered office of the online shop.

12.2 German law applies to all disputes that may arise from this legal relationship. The application of UN Convention on Contracts for the International Sale of Goods is excluded.

Validity of the general terms and conditions: With an order, the general terms and conditions of the online shop are accepted. Delivery abroad or via a freight forwarder may be subject to restrictions, so we may only be able to confirm or reject corresponding orders after a separate check.

imprint

Icelandic horse
Owner: M. Sc. Sebastian M. Osuch
Forest view 10
38159 Vechelde, Germany

This is how you reach us
Telephone: 05300 8703589
Email: info@icelandic-horse.com
Social: Facebook | Instagram | Pinterest | YouTube

VAT identification number
Germany: DE 313689450
Austria: ATU 79564357

Responsible according to § 55 RStV:
M.Sc. Sebastian Marcel Osuch
Forest view 10
38159 Vechelde

The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/. We are not obliged or willing to take part in an out-of-court arbitration procedure before a consumer arbitration board.


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